Welcome to YANA Careers New Zealand.


1. About the Services

YANA Careers provides career coaching and employability support services, including:

  • CV and cover letter guidance
  • Interview preparation
  • LinkedIn profile support
  • Career mentoring
  • Job search strategy
  • Workplace communication coaching

All services are educational and advisory in nature.

2. No Employment Guarantee

YANA Careers does not guarantee:

  • Employment outcomes
  • Interviews
  • Visa approvals
  • Job offers
  • Salary levels
  • Employer responses

Success depends on individual effort, market conditions, employer requirements, and other external factors.

3. Independent Business

YANA Careers operates independently and is not affiliated with:

  • Ministry of Social Development (MSD)
  • Work and Income New Zealand
  • Immigration New Zealand
  • Any educational institution unless specifically stated

Clients should continue to utilise available government or educational support services where appropriate.

4. Client Responsibilities

Clients agree to:

  • Provide accurate information
  • Attend sessions on time
  • Communicate respectfully
  • Complete applications honestly
  • Avoid plagiarism or false information in applications, CVs, or supporting documents

Clients remain solely responsible for employment applications and career decisions.

5. Payments and Refunds

Fees

All fees must be paid in advance unless otherwise agreed in writing.

Refunds

Refunds are generally not provided for:

  • Completed sessions
  • Missed appointments
  • Change of mind
  • Rescheduling

Sessions may be rescheduled with at least 24 hours notice.

Late cancellations may result in forfeiture of the session.

6. Confidentiality

Client information will be treated confidentially and handled in accordance with applicable New Zealand privacy laws.

Information may only be disclosed:

  • With client consent
  • Where legally required
  • Where there is a serious safety concern

7. Privacy

YANA Careers may collect personal information including:

  • Name
  • Contact details
  • CVs
  • Employment history
  • Career goals

Information is collected solely for service delivery and business administration purposes.

Clients may request access to or correction of their information at any time.

Please refer to the Privacy Policy available on this website.

8. Professional Boundaries

YANA Careers:

  • Does not provide immigration advice
  • Does not provide legal advice
  • Does not guarantee recruitment or placement outcomes
  • Does not charge fees for securing employment

All guidance provided is general in nature.

9. Intellectual Property

Templates, guides, worksheets, frameworks, coaching materials, and website content remain the intellectual property of YANA Careers unless otherwise stated.

Materials are provided for personal use only and may not be reproduced, distributed, or used commercially without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, YANA Careers will not be liable for:

  • Employment outcomes
  • Lost opportunities
  • Employer decisions
  • Indirect or consequential losses arising from use of services

11. Code of Conduct

YANA Careers reserves the right to refuse or terminate services where there is:

  • Abusive behaviour
  • Harassment
  • Discrimination
  • Repeated non-payment
  • Dishonest conduct

12. User Conduct

Users must not:

  • Misuse the website
  • Upload harmful content
  • Attempt unauthorised access
  • Engage in abusive behaviour

13. Changes to Terms

These Terms & Conditions may be updated periodically.

Continued use of YANA Careers services or website constitutes acceptance of the updated Terms & Conditions.